Help
You can either click on the link to open the Quick Order Guide, or you can right click and choose to save the document for viewing it outside the web browser.
| OVERVIEW: How to choose and buy products online? - Order by Product - Order by Keyword Shopping Cart My account
CHOOSING AND ORDERING A PRODUCT There are several ways to order a product: 1. ORDER BY PRODUCT: By browsing through the catalog, choosing items from the categories and adding items to the cart. 2. ORDER BY KEYWORD: Type in an article no. or product code or product name The system will search the catalog for you and show you the matching products. 1. ORDER BY PRODUCT Click on the Catalog link. Click on the name of the category you want to buy. Choose a product from the appropriate category and click "order". A) You´ll get to the "choose variations" page. After you´ve chosen your favorite variation, click "proceed" to add the item to the cart.
If you know the article number of the product you want to order, you can enter it at the ORDER BY KEYWORD Section.Enter the article no. or product name and click on "proceed". You´ll be redirected to the cart where you can add more items by using the functionality displayed at the bottom of the page.
How do I change the quantity in my order? On the shopping page, you can change the quantity of items in your order or delete an item. After you´ve made your changes, click "update cart" to see your revised total How do I remove a product from the order? You can delete an item from the Shopping Cart by clicking on the 'remove' link beside the subtotal. After making your changes, click "update cart" to see your revised total. How to return to the Shopping Cart page? You can return to this page by clicking the Cart button in the top navigation bar. How to add more products to the Shopping cart? When you are on the Shopping Cart page, you can continue shopping by clicking the "continue shopping" button or the home button. This will take you to the top level of the catalog. Each time you click the "order" button, you will be taken to the Shopping Cart page and the items will be saved. Proof your order carefully! How to complete an order? If all items are added to the cart already and you´ve entered the correct quantity (remember to update the cart), then just click "check out" (as a registered user) to get to the check out area. As an anonymous user you´ll be redirected to the registration area before you get to the check out. After you register you'll be brought back to your order and to the check out area. Check out Again you can maintain your account here. Furthermore it´s your last chance to remove items from the cart. Please use your Drop Down Box to choose the shipping method. At the bottom of the page you can define billing options. Choose the correct options for your product By a clear arranged number of available templates, just click on the variation you want. (Radio Button) My account Can't remember your password? Click on "lost password" on the welcome page and enter your user ID. You will receive an E-Mail with your password after that. This is not avaiable for ariba users. Can't remember your user name? Click on the "lost password" button and send an e-mail to the address shown there. Your user name will be e-mailed back to you. This is not avaiable for ariba users. Maintaining your account and changing your password: Just click "account" in the menu bar. You can change your password, update your name and even enter separate billing and shipping addresses. This is not avaiable for ariba users.
FAQ - Frequently asked questions How does the product search work? You can search for keywords throughout the site. Simply enter a keyword in the search box. Then by clicking on the product keyword search results, you will be taken to the corresponding product. Then simply proceed with your order. Where to find previous orders? (order history) Click on "Order History" in the menu bar. Here you can review all previous orders, and even order again from them. What´s the feature of the week? The feature of the Week is a currently promoted product . It can appear: on the Home Page. If you are a registered user, this promotion may be targeted to you. Just click on the link to add the item to your Shopping Cart. Note: If you have an account, make sure you´re logged on before you start browsing through the catalog. Registered users have access to special prices and also may choose from a larger product line.
|
